Terms of service

TERMS OF SERVICE

Last updated: August 31, 2026

This website is operated by KATHY ROSS JEWELRY.

Throughout the website, the terms “we”, “us” and “our” refer to KATHY ROSS JEWELRY, operated by Aikaterini Rossia.

By visiting kathyrossjewelry.shop and/or purchasing something from us, you agree to these Terms of Service.


1. BUSINESS INFORMATION

KATHY ROSS JEWELRY
Operated by: Aikaterini Rossia

Registered / Business Address:
65 Eleftheriou Venizelou Street
54631 Thessaloniki
Greece

Greek Tax Identification Number (AFM):
125752371

Email:
info@kathyrossjewelry.shop

Phone:
+30 697 334 4588

Website:
https://kathyrossjewelry.shop


2. ONLINE STORE TERMS

You must be legally capable of entering into a binding contract in your country of residence in order to make a purchase from this website.

You may not use our products or services for any unlawful or unauthorized purpose.

You must not transmit viruses, malicious code or any other material that may damage or interfere with the operation of the website.


3. PRODUCTS

KATHY ROSS JEWELRY products are handmade.

Due to the nature of handcrafted jewelry, minor variations in shape, texture, finish, color, stone appearance or other details may occur between individual pieces.

Such natural variations are part of the handmade character of the product and do not necessarily constitute a defect.

We make reasonable efforts to display product colors and photographs accurately. However, colors may appear differently depending on your screen, device or display settings.


4. PRODUCT AVAILABILITY

All orders are subject to product availability.

We reserve the right to discontinue products or limit quantities where reasonably necessary.

If a product becomes unavailable after an order has been placed, we will contact you and provide an appropriate solution, including a refund where applicable.


5. PRICES

Prices displayed on the website are shown in the currency applicable to the customer's selected market.

Any taxes, shipping charges or other applicable costs will be displayed during checkout where required.

We reserve the right to change product prices at any time. Any price change will not affect an order that has already been confirmed.


6. ORDERS

When you place an order, you are responsible for ensuring that all information provided is accurate and complete.

After placing an order, you will receive an electronic order confirmation.

We reserve the right to refuse or cancel an order where there is a legitimate reason to do so, including suspected fraud, pricing or technical errors, product unavailability or inability to process payment.

If payment has already been collected for an order that we cancel, the appropriate amount will be refunded.


7. PAYMENTS

Available payment methods are displayed during checkout.

Payment must be successfully authorized before an order can be processed.

Payment services may be provided by Shopify Payments and/or other third-party payment providers.


8. HANDMADE AND MADE-TO-ORDER PRODUCTS

Some pieces may be individually handcrafted or made after an order is placed.

Processing times may therefore vary depending on the product.

Where a product is made according to the customer's individual specifications or is clearly personalized, different cancellation and return rules may apply in accordance with applicable law.


9. SHIPPING

Shipping times shown on our website are estimates and not guarantees.

Delivery times may be affected by courier services, customs procedures, public holidays, destination country or circumstances outside our reasonable control.

Please see our Shipping Policy for full information.


10. RETURNS AND REFUNDS

Returns, withdrawals, exchanges and refunds are governed by our Return & Refund Policy.

Nothing in these Terms limits mandatory consumer protection rights that apply to you under European Union, Greek or other applicable consumer law.


11. INTELLECTUAL PROPERTY

All content available on this website, including but not limited to jewelry designs, photographs, graphics, logos, brand names, text and visual material, is owned by or licensed to KATHY ROSS JEWELRY unless otherwise stated.

You may not reproduce, distribute, commercially exploit or use our content without prior written permission, except where permitted by law.


12. THIRD-PARTY SERVICES

Our website may use or link to third-party services, including payment processors, shipping providers, analytics providers, social networks and other technology providers.

We are not responsible for third-party websites or services that operate independently from us.


13. PERSONAL INFORMATION

Your submission and processing of personal information through the website is governed by our Privacy Policy.


14. ERRORS AND OMISSIONS

From time to time, information on the website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, availability or other information.

Where legally permitted, we reserve the right to correct such errors and update information.


15. LIABILITY

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited.

To the extent permitted by applicable law, KATHY ROSS JEWELRY will not be responsible for indirect or consequential losses arising from circumstances outside our reasonable control.


16. GOVERNING LAW

These Terms are governed by applicable Greek law and European Union law.

Mandatory consumer rights and jurisdiction protections available to consumers in their country of residence are not affected by this provision.


17. CHANGES TO THESE TERMS

We may update these Terms of Service when reasonably necessary.

The latest version will always be available on this website.


18. CONTACT

Questions regarding these Terms of Service may be sent to:

info@kathyrossjewelry.shop

KATHY ROSS JEWELRY
65 Eleftheriou Venizelou Street
54631 Thessaloniki
Greece

Phone: +30 697 334 4588